NATIONAL TECHNICAL UNIVERSITY OF ATHENS Network Operations Center - NOC Iroon Polytechnioy 9, Zografou, GR-157 80, Athens, Greece Tel.: 772.1865, Fax: 772.1866, E-mail: nmc@ntua.gr, URL: http://www.ntua.gr/nmc

GRNET-CERT
Computer Emergency Responce Team
for the Greek National Research Network

CERT-GR is operating whithin the Greek National Research Network, which connects the Greek Universities, Technical Institutes and most of the Research Centers. Its aims are:

• To respond to security insidents within the .gr domain with technical help and information for resolving each case.
• To provide the GR-Net users with information on security issues and authoritative answers on specific problems.
• To keep an open line of communication with other Europen and International teams that respond to security incidents.
• To help with user education on security issues.

The CERT-GR is hosted at the National Technical University of Athens Network Operations Center and manned by its staff. The team is a member of EuroCERT, the association of all the European IRTs.

Contact Information / Insident Reports

Incident reports can be sent to CERT-GR through e-mail at grnet-cert@grnet.gr. Team members respond each working day 9:00-21:00 EET. Other ways of contact are:

phone	[+30-1] 772.1860
fax	[+30-1] 772.1866
Snail mail	Network Management Center National Technical University of Athens Iroon Polytechnioy 9 Zografou, GR 157 80 Athens Greece

When reporting a security insident, please give your full name, Institution or Company name, location and contact information. Please supply us with as much information as it's possible to help with understanding the situation. When sending time stampted logs make sure that your auditing systems are in pace with authoritative time systems (ntp servers). If possible when sending email, sign your message. If it contains sensitive information encrypt it too, using our PGP ver. 2.6.3i public key. CERT-GR cannot respond to reports that don't give the above information, because it's nessesary to identify and certify the source of the report.

Upon reception each Incident Report is assigned a Trouble Ticket number through which it can be referenced and traced in the future. All reports are handled with discretion.

As mentioned above, the CERT-GR responds to the greek domain, so if you want to report an incident taking place in another country, and is not directly related with any greek system, please, contact your local team. A full list of all the European Teams exists at the EuroCERT site.

Last Updated Dec. 19 1997
webmaster@ntua.gr